Frequently Asked Questions
About HD Radio™
How do
I know if I’m receiving an HD radio signal?
Are there any HD stations near me?
Why doesn’t the HD Radio™ signal
come up right away?
Using the MultiStream™ HD in the car
How do I use
the MultiStream™ HD receiver in the car?
Do I need to use an external antenna in the car?
Why isn’t
the sound quality as good in the car as it is from the speaker
base?
MultiStream™ HD Radio Features
What
features are included in the MultiStream™ HD?
How do I use the USB port on the back of the receiver?
Why is the information stream scrolling across the LCD display
wrong or incomplete?
Connecting the MultiStream™ HD to other
products
Can the
MultiStream™ HD receiver connect to my computer?
Can I plug a USB memory stick into the receiver?
About HD Radio™
How do I know if I’m receiving an HD radio
signal?
If you are tuned to a radio station broadcasting an HD signal,
the HD Radio™ logo on the front of the receiver will be
lit. The LCD display will also include a circle next to the time
display. If there are multiple streams (sub channels), the circle
will have a number inside it corresponding to the stream.
If you do not see any HD radio indicators, the stations in your
area may not be broadcasting in HD yet. To find out, check the
list of on-air HD stations or contact your local radio stations.
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Are there any HD stations near me?
Radio stations are launching HD broadcasts weekly! To find out
if there are HD stations near you, click here.
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Why doesn’t the HD Radio™ signal come up right away?
It may take a few seconds for the receiver to find and convert
the broadcast signals to digital, which is normal. During this
time you will hear an analog signal if it’s available.
Once the digital signal is converted, the receiver will “blend” the
two signals as it switches to digital.
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Using the MultiStream™ HD in the car
How do I use the MultiStream™ HD receiver in the car?
Connecting the MultiStream™ HD radio to a car or boat
stereo requires a 12 v power adapter as well as one of the following:
RCA In jacks on the car stereo, OR a cassette player in the car
stereo OR a mobile FM transmitter.
To connect power you need a 12 v car power adapter that plugs
into the cigarette lighter. Remove the receiver from the base
unit. Connect the 12 v adapter to POWER on the MultiStream™ HD
receiver.
If your car’s radio has RCA connections, connect the RCA
Out from the MultiStream HD to the RCA In on the car radio. (See
your car owner’s manual for details.) You can now listen
to the MultiStream HD through your vehicle’s stereo speakers
without losing digital quality. This is the best way to listen
to the MultiStream HD in a vehicle.
If your car has a cassette player, you will need a 3.5mm mini
jack to cassette adapter. Connect the adapter to HEADPHONE on
the receiver and plug the other end into your cassette player.
(See your car owner’s manual for details.) You will now
be able to listen to the MultiStream™ HD radio through
your vehicle’s stereo speakers.
If your car does not have a cassette player or RCA connections,
you will need a mobile FM transmitter. This is a short-range
transmitter that will send the signal from the MultiStream™ HD
radio to your car radio’s antenna. Connect the transmitter
to the HEADPHONE connection on the receiver. (Refer to the transmitter
manufacturer’s instructions for tuning the transmitter.)
You will now be able to listen to the MultiStream™ HD radio
through your vehicle’s stereo speakers.
PLEASE NOTE: Because the mobile FM transmitter is not a digital
device the signal will revert back to analog quality (like a “regular” radio
receiver). However, you will still be able to listen to all AM,
FM and multicasting streams
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Do I need to use an external antenna in the car?
The MultiStream™ HD has built-in AM and FM antennas that
should be sufficient for listening in the car. (Reception is
usually best near a car window.) However, local circumstances
such as terrain, location of radio station transmitters, etc.
vary & you may find that an external antenna is needed.
There are connections on the back of the radio for both AM and
FM antennas.
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Why isn’t the sound quality as good in the car as it is
from the speaker base?
You may be using a mobile FM transmitter, which is not digital,
so the enhanced sound quality is lost. However, the transmitter
will allow you to hear all the AM, FM and multicasting streams
being broadcast in the area. If your car stereo has a cassette
player or RCA jacks, connecting through these instead of using
a retransmitter will retain the digital signal.
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MultiStream™ HD Radio Features
What features are included in the MultiStream™ HD?
To see all the features available in the MultiStream™ HD,
take our virtual tour.
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How do I use the USB port on the back of the receiver?
The onboard USB port is for updating the receiver’s software.
As HD Radio™ matures there will be changes and advancements
in this new technology. Owners of the MultiStream™ HD can
connect their receiver to a computer and download software updates
via the USB port, extending the useful life of the radio.
Registered owners receive advance notice of software updates
via email. Be sure to register your MultiStream HD right away!
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Why is the information stream scrolling across the LCD display
wrong or incomplete?
The scrolling text is programmed by each radio station, not
by Radiosophy. Your station may not yet include full data. If
you have questions about the content of the data stream, contact
the radio station directly.
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Connecting the MultiStream™ HD to other products
Can the MultiStream™ HD receiver connect to my computer?
Yes, the MultiStream™ HD receiver can connect to a computer
with the proper inputs, allowing you to listen to the MultiStream
over the computer's speakers.
If your computer has an RCA connection, connect the MultiStream's
RCA "line out" to the "line in" on your computer's
sound card.
For a purely digital sound, connect the MultiStream's "optical
out" to your computer's "optical in/out" SPDIF
connection.
To determine if your computer has the correct connections, refer
to the computer manufacturer's documentation.
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Can I plug a USB memory stick into the receiver?
No, the USB connection is only used for updates to the software
in your receiver. As HD Radio™ matures there will be changes
and advancements in this new technology. Owners of the MultiStream™ HD
can connect their receiver to a computer and download software
updates via the USB port, extending the useful life of the radio.
Registered owners receive advance notice of software updates
via email. Be sure to register your MultiStream HD right away!
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